XOTIC PC provides a unique Limited Lifetime Service Policy (the "Lifetime Service Policy") for all newly purchased desktop computers. This policy ensures that customers receive remote assistance, allowing us to log into their systems and address any issues they may be facing. With the Lifetime Service Policy, XOTIC PC guarantees that the original purchaser of a new computer system will not be charged for labor or service costs related to that system for its entire lifespan. This policy covers only the original purchaser, original equipment, future upgrades purchased from and installed by XOTIC PC, and labor/service performed by XOTIC PC. As we manufactur computers and install all software ourselves, we possess extensive knowledge about the systems we create.
Everything works. Had to contact support for a small issue but they guided me on how to fix it and did it quickly.
Mini LED screen, 4K & 4090 gives the sharpest brightest color and best shadow imaging I have ever owned. Tech support was great when I questioned this versus the 17" LCD screen. Glad I stayed with this beast! Well built, solid chassis, 2 SSD, Steel series RGB control, XoticPC did a great job with the assembly and upgrades. Super communication from them. Definitely a 5 Star Rating!
I purchased my first computer from Xotic almost 10 years ago. Since then, I've purchased a total of two laptops and 4 desktops for myself and my family. The quality of their builds is excellent, as is their customer service. My eldest son has the Meshify as his gaming rig, and he's very happy with it. I expect to purchase at least one more computer, perhaps two, in the upcoming year. They have my highest recommendation.